Under promise, and over deliver

Clients love a bonus.

Improve the quality of your client's experience with this mantra: I'm going to promise my customers less, but deliver more. Don't be the one (of many) that over promise, and under deliver. Think how you feel when you get more than you expected versus how you feel when you don't great everything that you paid for.

Be the person handing out the bonuses.
Posted by got coach at 5/3/2010 6:19 AM
Categories: Quick Tip
 

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